returns & exchanges

Returns & exchanges accepted within 7 days of receipt. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

There are NO RETURNS and NO REFUNDS on any customized orders unless we made an error, or the apparel has a manufacturing defect.

SHipping

Customs and import taxes - Buyers are responsible for any customs and import taxes that may apply. Katz Kustom Threads is not responsible for delays due to customs.

See item details for estimated arrival times.

cancellations

Cancellations are accepted when requested within 3 hours of purchase.

contact us

Have a question? Send us an email to Kat@katzkustomthreads.com